Returns & Exchanges

At TONE by AMP, we want you to feel confident in your beauty routine. If you are not completely satisfied with your purchase, we offer a 30-day return window for unopened and gently used products.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or contact our support team with your order number to start the return process.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all components are included to prevent damage during transit.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.